Website Terms of Use

How we collect, use and protect personal information

Last updated: [DATE]

These terms tell you the rules for using our website at thecommerceengine.com (the “Site”). Please read them carefully. By using the Site you confirm that you accept these terms and agree to comply with them. If you do not agree, you must not use the Site.

1. WHO WE ARE AND HOW TO CONTACT US

1.1 The Site is operated by The Commerce Engine Limited (“we”, “us”, “our”), a company registered in England and Wales under company number 17239166. Our registered office is at 57–61 Charterhouse Street, London EC1M 6HA.

1.2 Our VAT registration number is [VAT NUMBER].

1.3 To contact us, email [CONTACT EMAIL] or write to us at the registered office address above.

2. CHANGES TO THESE TERMS AND TO THE SITE

2.1 We may amend these terms at any time by revising this page. Please check this page from time to time. The date at the top of this page tells you when these terms were last updated.

2.2 We may update and change the Site from time to time to reflect changes to our services, our users’ needs and our business priorities.

2.3 The Site is made available free of charge. We do not guarantee that the Site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of the Site for business and operational reasons.

3. ACCESSING THE SITE

3.1 You are responsible for making all arrangements necessary for you to access the Site, and for ensuring that all persons who access the Site through your internet connection are aware of these terms and comply with them.

3.2 The Site is directed to people in the United Kingdom. We do not represent that content available on or through the Site is appropriate or available in other locations.

4. ACCEPTABLE USE

4.1 You may use the Site only for lawful purposes. You may not use the Site:

in any way that breaches any applicable local, national or international law or regulation;
in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material;
to knowingly transmit any data or send or upload any material that contains viruses, trojan horses, worms, or any other harmful programs or similar computer code;
to reproduce, duplicate, copy or re-sell any part of the Site in contravention of these terms; or
to access without authority, interfere with, damage or disrupt any part of the Site, any equipment or network on which the Site is stored, or any software used in the provision of the Site.

4.2 You must not use automated systems, including robots, spiders, scrapers or offline readers, to access the Site or to extract data from it, without our prior written consent. This includes extraction for the purpose of training or developing machine learning or artificial intelligence systems.

4.3 We will determine, in our discretion, whether there has been a breach of this section. Where a breach has occurred we may take such action as we deem appropriate, including withdrawing your right to use the Site, and disclosing information to law enforcement authorities where we reasonably feel it is necessary to do so.

5. INTELLECTUAL PROPERTY RIGHTS

5.1 We are the owner or the licensee of all intellectual property rights in the Site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

5.2 You may print off one copy, and may download extracts, of any page from the Site for your personal reference, and you may draw the attention of others within your organisation to content posted on the Site.

5.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

5.4 Our status, and that of any identified contributors, as the authors of content on the Site must always be acknowledged.

5.5 You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.

5.6 “The Commerce Engine” and our logo are trade marks belonging to us. You are not permitted to use them without our approval. All other trade marks, brand names and logos appearing on the Site, including those of our clients and of third-party platforms, are the property of their respective owners and are used for identification purposes only.

6. OUR CONTENT, CASE STUDIES AND PERFORMANCE FIGURES

6.1 The content on the Site is provided for general information only. It is not advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the Site.

6.2 The Site may include case studies, client results, performance figures and other statistics relating to work we have carried out. These describe outcomes achieved in specific circumstances for specific clients. They are illustrative only. They are not a promise, guarantee, warranty or forecast of the results that you or any other party will achieve, and they should not be relied upon as such.

6.3 Results on third-party platforms, including TikTok Shop, depend on many factors outside our control, including platform algorithms, platform policy, product and pricing, stock availability, creator performance and market conditions.

6.4 Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date.

6.5 We are not affiliated with, endorsed by, or acting as an agent of TikTok, ByteDance Ltd or any of their group companies unless expressly stated. References to TikTok, TikTok Shop and other third-party platforms are made for descriptive purposes.

7. ENQUIRIES AND NO CONTRACT FOR SERVICES

7.1 Submitting an enquiry, contact form or other message through the Site does not create any contract between us and does not oblige us to provide any services to you.

7.2 Any services we provide will be governed by a separate written agreement between us and the relevant client. Nothing on the Site constitutes an offer capable of acceptance.

7.3 We handle personal information submitted through the Site in accordance with our Privacy Policy.

8. OUR LIABILITY TO YOU

8.1 Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law.

8.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms that may apply to the Site or any content on it, whether express or implied.

8.3 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with use of, or inability to use, the Site, or use of or reliance on any content displayed on the Site. In particular, we will not be liable for loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

8.4 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services by us to you, which will be set out in our contract with you.

9. VIRUSES

9.1 We do not guarantee that the Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Site, and you should use your own virus protection software.

9.2 You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored, or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of-service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

10. LINKING TO THE SITE AND THIRD-PARTY LINKS

10.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

10.2 You must not establish a link to the Site in any website that is not owned by you, and the Site must not be framed on any other site.

10.3 We reserve the right to withdraw linking permission without notice.

10.4 Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. GOVERNING LAW AND JURISDICTION

11.1 These terms, their subject matter and their formation are governed by the law of England and Wales.

11.2 We and you both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in your country of residence.

12. CONTACT US

If you have any questions about these terms or the Site, please contact us at [CONTACT EMAIL].